23.8.2018
ACS climatic chamber remote diagnostics and predictive monitoring system offers over 50% reduction of on-call service engineers and maintenance!

ACS climatic chamber remote diagnostics and predictive monitoring system offers over 50% reduction of on-call service engineers and maintenance!
 


Myangel is a remote diagnostic system that enables our technical support staff via Internet to access to real-time data from the climatic chamber 24/7.

Myangel collects, stores and sends information concerning climate chamber conditions, measured values ​​and possible errors to our technical experts who then can analyze and troubleshoot the operating conditions down to component level for any abnormalities. All so that we can offer and guarantee prompt and efficient service and maintenance of our climate chambers.

With Myangel we can also, together with the client, remotely do different test settings for faster and more thorough fault analysis in order to find broken parts in the test chamber. When the fault has been located it can easily and cost effectively be repaired by Kvalitest if it is a complex error or by our local service partners closer to the customer, if it is a simple error and especially when distances are long. This proactive troubleshooting also ensures that our service technicians always have the right tools and parts with them arriving to the customer site where the test chambers is located.

Myangel is connected to the Myangel server via a VPN tunnel with Ethernet or 3G connections that are supplied with the climate chamber. When the connection to the server is ready, you can use a normal PC or alternatively an iPad and iPhone or Android-based smart phones for running the Myangel remote diagnostic system.

Less on-site intervention

  • MyAngel permits the identification of problems with a remote test and an examination of the recorded data
  • Depending on the problem at hand, we can solve the problem directly from remote, avoiding on-site intervention just for troubleshooting

Reducing test chamber downtime

  • We are able to schedule the maintenance, according to the chamber testing plan, thanks to the main components life-cycle monitoring

Efficient on-site service

  • Our service staff knows which part is causing the problem and is ready for its replacement before on-site intervention

Remote disgnostics and support

  • We can adjust chamber control parameters remotely
  • We can make changes to camber control programs remotely for chamber optimization


Download the ACS MyKratos/MyAngel test chamber control system brochure here (pdf) >

Download the ACS Discovery test chamber brochure here (pdf)

For more information, please contact:

FINLAND
Sami Päijänen

Tel: +358 (0)44 077 5515
Email: sami.paijanen@kvalitest.com

SWEDEN
Conny Falk

Tel. +46 (0)70 861 5575
Email: conny.falk@kvalitest.com